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Once the mailbox is rooted to the folder, and since the Inbox folder lives outside it, unfortunately it is not possible anymore to create or access subfolders directly under the Inbox folder as you would be able to if it wasn’t rooted. If you were to create a subfolder under the Inbox folder, you’ll actually be creating the Label INBOX/My subfolder in the web interface of Gmail. Gmail itself doesn’t really use/understand the concept of subfolders everything is a Label. Prefix your labels with /Labels, or nest them under Labels in the web interface, will group them together in Outlook.Ĭreating subfolders in Outlook and Labels in Gmail Now you can make all your own Labels a nested Label of the Labels folder.Īs an alternative, you can also prefix your Labels with /Labels/ since the / character is being used as a separator to indicate a subfolder. To solve this, create another Label under the Label in the web interface and call it for instance “Labels”. This might end up being a long list and make the Gmail “system folders” harder to recognize (now you know why they grouped them under a folder ). Grouping your Labels togetherĪs you are now working of the root folder in Outlook, you’ll see all your Labels directly under your main mailbox. Prefix your labels with /, or make them a nested label of the label in the web interface, will make them available in Outlook again.Īny changes you make to the names and the structure of your folders via the Gmail web interface may not be visible in Outlook until you restart Outlook. Instead of prefixing your Labels, you can also create a Label called and configure My Label 1 as a nested Label of the Label. So a label called My Label 1 should be renamed to /My Label 1 via the Gmail web interface. Since you are now using as the mailbox root folder and Labels are created on a higher level, you won’t be able to see your Gmail Label folders in Outlook.Ī way around this is to prefix each of your Labels with /.
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Setting a root path for your Gmail account will free you from the folder structure. When using Outlook 2010, in some cases, you’ll need to set the Sent Items and Deleted Items folder for the Gmail IMAP account again.In either case, it is recommended to restart Outlook at this point.
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